客户服务  |  CUSTOMER SERVICE

我们引以自豪的是能够为我们的客户提供高水准的服务。事实上,在最近的一次客户调查满意度中被问及我们的客户服务质量时,95%的受访者认为安普达零部件事业部的服务是从”非常好”到”优秀”。

我们的员工均训练有素并拥有优秀的技术知识。

我们客户支持团队包括:

• 每个客户专属的客户经理

• 在欧洲和中国均有采购销售团队

• 专门的采购方案解决团队

我们同样提供:

• 在中国和欧洲的分销中心常备海量库存

• 非目录产品定制采购

• 定制产品设计和生产

• 根据要求提供免费样品和目录

• 外部销售工程提供建议和支持

• 当日发货

We pride ourselves on the high level of service that we offer to our customers. In fact, in a recent customer survey, 95% of respondents rated Optimas Components ‘very good’ to ‘excellent’ when asked about the quality of our customer service. Our staff are highly trained and have an excellent level of technical knowledge.

OUR CUSTOMER SUPPORT TEAM INCLUDES:

• Dedicated personal account managers for each customer

• A sales & procurement team based in Europe and China

• A dedicated sourcing solutions team

WE ALSO PROVIDE:

• Massive Ex-Stock in China and Europe distribution center

• Non-Catalogue Parts Sourcing to suit your exact requirements

• Bespoke product design & manufacture

• Free sample and catalogue service on demand

• External sales engineers for advice and support

• Same day delivery